I am a mid-60ish guy who has bought numerous cars from local (Western New York) dealers. All of those deals were face to face as I believed that to be the only way to buy a car. See it, drive it, buy it. I was looking for a very specific, hard to find Mazda in the two year time frame that Mazda made the Mazda-Speed MX-5. After a lengthy internet search, I found the exact car at College Cars Chicago. I was absolutely abhorrent about buying a car over the internet and figured I would need to fly to Chicago, see it, drive it, buy it. I reached Zack at College Cars Chicago. This was without a doubt the best car deal I have ever been involved in. Zack sent loads of pictures, gave me an honest assessment of the car and answered every question I had. We texted, e-mailed and talked and Zack always responded immediately with full information. He completely set my mind at ease and I never needed to make the trip to Chicago. The negotiation process was clean, simple and straightforward and closed quickly. I had even greater concerns about shipping a car through any company found on the internet. Zack took care of arranging the shipping with a reputable carrier and the car showed up within two days of closing the deal.
We had the inevitable SNAFU that comes up in every deal. We agreed to have Zack arrange to have the title overnighted to me as I was leaving on a trip. Unfortunately, FEDEX lost the title. Zack really stepped up, got an expedited revised title from the State of Illinois and had it to me 3 days later. I have never seen such service from any dealer ever. Period. College Cars Chicago has a great little business model and a couple of great guys that make this all work. It’s a five star place, especially for an internet, long distance deal.
Wonderful place with tons of very nice certified vehicles to choose from. Comfortable atmosphere, child friendly, and no pushy shady car salesman. I absolutely love my Mitsubishi Outlander Sport and I know I made the best decision going to College Cars : ) I will highly recommend this dealer to all my friends & family. Thank you so much to Matt & Zack for all your help!
Zack and Matt,
thanks again for the stress free car buying experience, love our new purchase which is now our 4th car that we have bought from you an am sure we will be back again when the time comes you guys are like family an we feel like family too you definitely take care of your customers in a way no other dealerships do. Thanks guys!
Zack, what a great experience with College Cars Chicago. Thank you for your help and your kindness, with me and my sister when we came in looking for a car for myself. You made us feel so comfortable, and at ease. You were very helpful with all our questions. And you gave us all the time in the world that we needed looking at the cars. It was great joking around with you, and having fun during this experience. You are so grounded and down to earth. What a refreshing thing to see. This was truly a one of a kind car shopping experience. The 2012 Ford Fusion SE was more than I could have hoped to find. What a beautiful car. I am still pinching myself ! And sitting down with you going over the paperwork was such a peaceful experience. You truly have a great business, and look after your customers. You treat them well. You are a hidden gem. And I have been telling everyone I know about College Cars Chicago. May your business continue to prosper in every way. God Bless you always !
New Lenox, IL
College Cars Chicago was highly recommended to us by a friend who purchased a car there and was really happy with the experience. I was a little skeptical because I had never heard of College Cars Chicago before. My skepticism was quickly dispelled when I called and spoke with Matt about a 2007 Mazda 6S that was for sale that my son and I wanted to look at for him. It was close to closing time when I had called and we really wanted to see the car that night since we wouldn't ...have the opportunity again for days. Matt waited for us to get there and let us test drive the car, never rushed us, answered all our questions, ect... The next day we had more questions and again Matt and Zack were patient and friendly to deal with. The Mazda was just what we were looking for at a price that fit the budget. Needless to say we were sold! OUTSTANDING Customer Service and overall experience!!!! I have been buying cars since 1987 and this was,..BY FAR WAS THE BEST CAR BUYING EXPERIENCE EVER. We have had the 2007 Mazda almost a year now and have had NO problems. We are all ready looking to buy another vehicle from College Cars Chicago. We have recommended them to a friend who did just purchase a car with the same positive experience. Keep Up The Great Work Zack and Matt we WILL be purchasing from you again!!!!!
Oak Lawn, IL
Hey Zack & Matt just want to say thank you for the stress free experience of car shopping. I would recommend College Cars to anyone looking to buy a clean low mileage car. This is our second purchase and we have had no problems with the cars purchased. We will be back for future purchases.
Jim & Kathy Sherwood,
I came to College Cars because of their strong customer reviews. I was not disappointed. The end to end experience was a pleasure: knowledgeable sales team, seamless process, and they were actively engaged with me even after I left the lot. I would very much recommend College Cars to anyone. Truly a first class experience
Hey Zack, we just wanted to say thank you for everything, including a great reliable car. I know we took our time looking for a car, and you were very helpful through the process, and you were understanding of our need to take time to decide.
College Cars is very unique with regards to every detail and the high quality of work done on every car, to ensure that your customers are receiving a quality car for a very fair price. We will definitely refer others to College Cars, and will be back to see you soon. Thanks
Skip & Kim V.,
Tinley Park, IL
Zack, Thank you for the $100 check. When Nancy mentioned that she was shopping for a car for her daughter, I immediately thought of you. I’m glad that you were able help her out. The Honda Civic that I bought from College Cars Chicago 6 years ago is still running strong. I will continue to recommend you to my friends and colleagues. Good luck and keep up the great work.
Hi Zack. I wanted to follow up with you regarding the 2007 Jeep Liberty we purchased in October for our son. I can’t tell you how happy we are with it. It drives great and we’ve had no issues at all. It really gives us peace of mind to have him driving something that is reliable and will get him thru the bad weather. Most of all, it is in such good condition (inside and out) and you made sure all maintenance and equipment was up-to-date on it that we don’t have any additional costs to put into it aside from regular maintenance. Finally, I wanted to say “thank you.” You made what is typically a stressful situation so easy. I’ve dealt with a lot dealerships (and salesmen) over the years, but your business is like no other. Not only do you allow people to test drive any car without the hassle of someone hovering over you, but you provide a complete history of every car you have in your showroom along with a list of what you upgraded or replaced. I’ve never seen anything like it. You’ve made buying a car a pleasure. Thanks so much!!
We recently purchased our third family vehicle from College Cars. The experience was quick, efficient and professional. Zack and Matt are the absolute BEST! They treat you like family. I cannot say enough good things about them and their organization. We still own all 3 vehicles we purchased from them and have not had any issues. I would highly recommend College Cars to everyone.
LaGrange Park, IL
After having bought two cars from College Cars Chicago, I would definitely recommend shopping here for a quality used car. Matt & Zack are easy to work with and take care of every last detail. When you walk out with your final purchase, you know you have nothing to worry about and that Matt or Zack are just a phone call away if you need anything. In the used car business, they are friendly & reliable, which can be hard to find & makes them stand out.