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I am a mid-60ish guy who has bought numerous cars from local (Western New York) dealers. All of those deals were face to face as I believed that to be the  only way to buy a car. See it, drive it, buy it. I was looking for a very specific, hard to find Mazda in the two year time frame that Mazda made the Mazda-Speed MX-5. After a  lengthy internet search, I found the exact car at College Cars Chicago. I was absolutely abhorrent about buying a car over the internet and figured I would need to fly to Chicago, see it, drive it, buy it. I reached Zack at College Cars Chicago. This was without a doubt the best car deal I have ever been involved in. Zack sent loads of pictures, gave me an honest assessment of the car and answered every question I had. We texted, e-mailed and talked and Zack always responded immediately with full information. He completely set my mind at ease and I never needed to make the trip to Chicago. The negotiation process was clean, simple and straightforward and closed quickly. I had even greater concerns about shipping a car through any company found on the internet. Zack took care of arranging the shipping with a reputable carrier and the car showed up within two days of closing the deal.

We had the inevitable SNAFU that comes up in every deal. We agreed to have  Zack arrange to have the title overnighted to me as I was leaving on a trip. Unfortunately, FEDEX lost the title. Zack really stepped up, got an expedited revised title from the State of Illinois  and had it to me 3 days later. I have never seen such service from any dealer ever. Period. College Cars Chicago has a great little business model and a couple of great guys that make this all work. It’s a five star place, especially for an internet, long distance deal.